Refund & Cancellation Policy

Last Updated: 2026

At Gobravonet, we provide digital services such as web design, development, and online solutions. Due to the nature of digital services, our refund and cancellation policy is outlined below to ensure transparency and fairness.

1. Cancellation Policy

Customers may request a cancellation before the project or service has started. Once work has been initiated, cancellation requests may not be accepted.

2. Refund Eligibility

Refunds are evaluated on a case-by-case basis. You may be eligible for a refund under the following conditions:

• If the service has not yet been started
• If payment was made by mistake or duplicate transaction occurred
• If we are unable to deliver the agreed service

3. Non-Refundable Situations

• Once the project has been started or partially completed
• After delivery of digital services or files
• For customized or personalized services

4. Payment Processing

All refunds, if approved, will be processed through the original payment method used during the transaction. Processing time may take 5–10 business days depending on your bank or payment provider.

5. Chargebacks

Initiating a chargeback without contacting us first may result in permanent suspension of services. We strongly encourage users to contact our support team to resolve any payment-related issues.

6. Contact for Refund Requests

To request a refund or cancellation, please contact us with your payment details:

• Email: [email protected]
• Phone: +91 8368288324

7. Policy Updates

We reserve the right to update or modify this policy at any time without prior notice. Continued use of our services indicates acceptance of the updated policy.

This policy applies only to digital services provided by Gobravonet and does not cover physical goods.